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NET ITC Provided is not equal to ITC Available – ITC Reversed, Error Number RET3B91404

Goods and Services Tax Network (GSTN) has recently simplified the GST Return Filing on GST portal. This includes auto-calculation of SGST amount from CGST amount and vice-versa, auto-adjustment and auto-population of challan. However, with these changes, another error is now showing up while saving “Eligible ITC” details. The error reads “NET ITC Provided is not equal to ITC Available – ITC Reversed.If error persists quote error number RET3B91404 when you contact customer care for quick resolution.”

Taxpayers have no idea whatsoever as to how to resolve this error. So we tried to dig deeper and find out a possible solution for taxpayers.

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How To Resolve Error Number RET3B91404?

The basic reason for this error is non-processing of data by GSTN’s server. As soon as the taxpayer fills up the data in Eligible ITC and clicks on save, the data takes some time to reflect as ITC. If in between we proceed for payment of tax liability, the system will not reflect the input tax credit amount that we need to claim and thus will adjust the old input tax credit with GST liability.

The most simple way to overcome this situation is to wait for 5 minutes once Save GSTR-3B is done. The amount will reflect as saved when you refresh the screen and now when you proceed with return filing, your input tax credit will reflect as submitted.

Hope this will help you in your GSTR-3B filing. Have more queries?

Write to us directly at [email protected]

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