The issue faced here relates to Provisional ID being received by an assessee but requisite password for future use was not received. The issue was forwarded to CBEC Mitra Helpdesk wherein it was clarified that in case the password to the Provision ID has not been issued it might be a case where Registration Certificate had been cancelled.

If the Provisional ID was cancelled, or assessee has been unable to migrate to GST for any reason, an application for a new registration may be made on the GST Common Portal at

The details of your existing Central Excise (CE)/Service Tax (ST) registration need to be provided while filling up the form, in order to be eligible for transitional credit under Section 140 of CGST Act, 2017 (Rule 117 of CGST Rules, 2017 needs to be referred). In case of any further issues in submitting the registration form, the GST Helpdesk may be contacted at [email protected] or 0120-4888-999.